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Louis presents a mini workshop on writing effective business letters, focusing on how to deliver bad news professionally and courteously. He emphasizes that sending rejection letters, particularly to job applicants, can be challenging but can be managed smoothly with the right approach. When informing a candidate about not filling a position, Louis suggests conveying that although their resume was impressive, they were not the right fit for the company. He intends to provide simple tips to guide the writing process, ensuring that the rejection letter maintains professionalism while being sensitive to the recipient's situation.