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western power distribution fault investigation high voltage ever wondered what happens when there is a fault reported on our network once the fault is reported what do we do the first thing we need to do is identify exactly where the fault is on our network to help us narrow the search area we dispatch our teams to strategic points to break up our network this will be done manually switching parts of the network to identify the faulty section this allows us to restore as many customers as possible but may well result in your supply flicking on and off once the section is identified there are a number of options available to help locate the fault locating the fault the contact centre will communicate any potential causes reported by customers to the on-site teams the on-site teams will then check the reports to identify if they are responsible for the fault the teams will also start to patrol the overhead network the helicopter unit can be used to speed restoration our undergrou
