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um this call we are going to focus on how a medicare agent can utilize agents crm uh so iamp;#39;m excited excited to get started weamp;#39;re gonna when i jump in here weamp;#39;re gonna go through some of the basic features of agent crm and then we are going to go through some of the things that are very specific um to a medicare agent and at the end of this call iamp;#39;ll go ahead and take some questions and then weamp;#39;ll go from there so iamp;#39;m going to go ahead and begin again and as people um come pouring on in uh itamp;#39;s iamp;#39;m happy to have you um but weamp;#39;re just going to go ahead and get going okay so the fair you should be seeing my screen already and weamp;#39;re just gonna start here in agent crm and on the left hand side is going to be where your um your map to all things uh is and so letamp;#39;s let me just let a few other people in i apologize okay so on the left hand side here weamp;#39;re going to start on the conversations tab the
