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okay so you have a panel not sure if it has the latest system so letamp;#39;s go to system properties and then letamp;#39;s go to panel information this is on the hmi itself as you can see this one has the image version of 16002 so this isnamp;#39;t the latest the latest one now is version 17. just like tia so you have version 17 and then you have some hot fixes so how do you resolve it well first iamp;#39;m going to add this hmi to ftr project maybe you already have a tier project with the hmi added okay so thereamp;#39;s our hmi now if we right click on the hmi and go to hmi device maintenance we have the option to update the operating system and this works for unified comfort panels but also for the normal comfort panels as well now we need to connect to our panel uh using aids ip address so we connect the panel and then we are offered a choice to select the image that we want to load so this image should already be on your pc this is the location i will copy this path to the d