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hi I'm dar with the Helia technology report and today we're here to talk about 3cx phone system maintenance agreements so 3cx phone system is a commercial product and what that means is that it has commercial support it also has a commercial cost to it and so when you buy 3cx phone system it does come with the first year of maintenance and what that means is that any updates and you bug fixes new templates that come out you have access to also if you need to open up a trouble ticket or support you can do that through your reseller and your reseller can open it up directly with the engineers at 3cx now after the first year maintenance is still available and so what that means is you can continue to get updates to the products and bug fixes and access to the support is as well through your reseller now 3cx does update quite often more than almost any other software I've seen and we what we've seen in the last few years is every 14 months or so there's a brand new major release of the so...
