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[Music] okay here we go so it's a real pleasure to be here there's been a lot of great sessions today and i'm happy to have uh nothing against the us or apac but it's nice to have an event that's actually in the local emea times so that's also quite a thrill so if you happen to catch rich's uh session this morning with the opening session it's almost uncanny as though he and i connected and kind of aligned on our discussion because really rich's strategy and some of the examples he gave was a great preview for what i'm going to talk about so essentially i'm going to take what rich is talking about and i'm going to give you a more of a deep dive on what we're doing at st in a real specific example of how to actually take survey feedback in a community act on that feedback and then how can you actually show that you made a difference so here we go so quickly i'm not going to read all this but you know first who is st microelectronics we make small electronic parts so microprocessors etc...