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[Music] [Music] section one you will hear a woman telephoning a travel agent to book a holiday first you have some time to look at questions 1 to 7 you should answer the questions as you listen because you will not hear the recording a second time listen carefully to the first part of the conversation and answer questions 1 to 7 hello youre through to go travel this is Darren speaking how may I help you today hello Im calling to book a holiday great may I take your name please yes its Greaves Anna Greaves is that g r e no g r i e v s and Anna is with double n right thank you Anna now were delighted youve called us can I ask where you heard about us uh it was your advertisement in uh one of the magazines was it Holiday World oh yes thats the one good thank you its useful to know of course and did you have a particular holiday in mind or was it a general inquiry I think Ive chosen I like the look of the one with the code ft 4551 the right destination and the prices seem reasonabl
