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hey there folks Peter here with Black Rock business and today in QuickBooks point-of-sale I am going to show you what to do when a customer walks into your store with their item they want to return but theyve thrown away their receipt so what do you do well theres several things you can do but today were gonna cover looking up the customer and finding their receipt and making a return Before we jump into that Im gonna have you click on the link down in the description below to get over to our QuickBooks point-of-sale Facebook group where you can ask questions about errors or workflows or training other people such as myself and other point-of-sale store owners will answer your questions totally free of charge if youre on YouTube dont forget to hit subscribe today so you get all the latest greatest QuickBooks point-of-sale videos coming at you all the time lets get into doing this Ive got a customer and her name is Sylvia shes walking in and she she wants to return I dont know