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in this training we will cover requesting and viewing quotes ordering parts submitting purchase orders repairing returns and tracking your order well start on the home page of the daktronics travel agency account to request a quote you can open an existing case or you can create a new case today we will click on the contact support button and then submit case to request our quote if you have more than one account or location make sure to choose the site that the quote is for then select the contact in our case its lee well select customer service in the how can we help field and then in the ask us anything well request the quote include as much information as possible if you know the part number add it or if you dont know the part number provide a description and even a photo if possible the quantity of the part requested and will have a technician verify it for you then click submit next open the case and well add the photo locate the attachments window in the bottom right corne