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this new feature was another winning submission from our community driven development track the request was to better represent the billable status of a ticket without showing that as a physical ticket status so now weve removed the invoice ticket status altogether and replace it with this new field here billing status this read-only field updates itself all on its own since this is a new ticket without any billable items present the tickets billing status is flagged as non-billable now if i were to add something billable to this ticket like some labor youll now see the status change to invoice required if i were to delete that labor item it would automatically change back to non-billable now when i go to invoice for this labor youll find the billing status changes to invoiced if i were to add another billable item to this ticket after it was already invoiced youll see this value changed to partially invoiced meaning that some of the billables on this ticket were invoiced while at