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Hi everyone. My name is Julia and currently I am Head of Customer Support here at Woodpecker. I started my career path in outdocHub around six years ago. I used to work in Lead Generation agency in Poland as an account manager. So basically I had some customers and I was responsible for creating copy for them, for serving the Woodpecker because this agency used Woodpecker and for checking the general performance of the campaigns. And I remember that time there was no information about deliverability and technical records or issues because email sending providers were working totally another way. So, In cold email outdocHub everything you need is a good prospect, base and copy, thats all. And after this agency Ive joined Woodpecker and learned really a lot of stuff about deliverability and how, thanks to technical records or the warming up process, you can improve the general results and performance of your campaign. And also, as a support agent, I had a lot of cases from our custome