What to do if you forgot your Google Authenticator password?
Click the link and then select the Authenticator Password Reset. Enter your username, the verification code from your Authenticator app, and click Reset Password. Click Yes to confirm the password reset for the username displayed. Once reset, your password will be the same as your username.
How do I unlock my PDAX account?
Unlocking your account Go to https://support.pdax.ph/hc/en-us/requests/new and fill out the form. Choose the following: Type of Issue - Account Management. I need help with - Login Issues. ... Attach a clear selfie photo holding a sheet of paper with the following details written down: “Account Unlock” Date of Request.
What happens if I lost my Google Authenticator device?
If you're not logged in elsewhere and you've lost the smartphone with the authenticator, done a factory reset, or had it stolen (basically, if you no longer have access to it), or if the above method didn't work, you won't be able to recover the authenticator. What you can do now is restore access to your account.
How do I recover my PDAX account?
Raise a support ticket and provide us with your email address and the date you last had access to your PDAX account in the description box. We will respond to your ticket with additional instructions on how to recover your account.
How do I get Google Authenticator back on my new phone?
Open the Authenticator app on your new phone and tap Begin > Scan barcode. Scan the QR code displayed on Google's website with the Authenticator app, then enter the six-digit code to verify everything is working properly. Once that's done, the codes on your old device will no longer be valid.
How do I remove PDAX authentication code?
How do I disable the OTP 2FA on my PDAX account? You will be directed to the Home page and click My Account. Click on "Security" and select delete Primary Authentication. Enter your Authentication code from the Google Authenticator app then click "Yes" Was this article helpful? Yes No. 9 out of 24 found this helpful.
How do I get a QR code for Google Authenticator?
On your new phone, the Google Authenticator app. In the app, tap Get Started. At the bottom, tap Import existing accounts?. On your old iPhone, create a QR code: ... On your new phone, tap Scan QR code. After you scan your QR codes, you get a confirmation that your Google Authenticator accounts transferred.
How do I get a QR code for Google Authenticator?
On your new phone, the Google Authenticator app. In the app, tap Get Started. At the bottom, tap Import existing accounts?. On your old iPhone, create a QR code: ... On your new phone, tap Scan QR code. After you scan your QR codes, you get a confirmation that your Google Authenticator accounts transferred.
How do I connect my PDAX to Google Authenticator?
Note: You may access the site through your phone's web browser for mobile users. You will be directed to the Home page and click "My Account" Click on "Security" and select Add 2FA. Enter your password. Scan the QR code using Google Authenticator or Authy. ... Enter the authentication code from Google Authenticator or Authy.
How do I link an account to Google Authenticator?
Set up Authenticator On your Android device, go to your Google Account. At the top, tap the Security tab. If at first you don't get the Security tab, swipe through all tabs until you find it. Under "Signing in to Google," tap 2-Step Verification. ... Under "Authenticator app," tap Set up. ... Follow the on-screen steps.