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[Music] every request is a system focus on service quest manager it offers resources designed to manage the entire request lifetime from its beginning all the way to 10 it offers approval controls service effectiveness analysis searches and reports that gives users a quick overview of all requests in the planning stage well see how the solution configures request registration types attributes checklists approver outs and more the registration of requests always occurs according to the configurations defined for the SE suite users in this example the user Adrian movie responsible for registering request [Music] the solution allows you to classify requests by type each type is defined by a different parameter defined by the user responsible [Music] go figure checklists select which se sweet component is with to this type of request define operation type whole response for the execution deadlines photo step and if the request explanation is mandatory your options [Music] next we can def