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a human resource team member preps for an upcoming interview in their dynamics 365 customer engagement sales app they search for the candidate named jane to review her resume but discover that the candidates data and all of their attachments are no longer there they call their system administrator for help finding the lost resume the system administrator remembers that they have owned backup which backs up their data as a safety measure they log into their own backup account to find the backup for the environment that has the missing data they use the find feature to search through their backups they select attachments then the environment they want to search in they click next then enter jane to search the attachments that contain that name they click next then find the own backup engine searches through their backups for the attachment once the attachment is found the system administrator opens the file to ensure that its in fact the lost resume you can also access the backup that