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here Amber has already connected to our integration using her personal account marker.io uses her account as the main integration account to report all website feedback into her internal tools Amber wants to change this and instead have a dedicated account for reporting all feedback lets walk through how to achieve this using jira as an example lets first set up the new user navigate to settings user management here Amber uses an alias of her own email using the plus sign to create a new user lets click into the user here and ensure that we give them product admin permissions from their email lets complete the jira signup process for this user giving them a name and the password ensure that you are logged into jira with this newly created user to complete the next steps in macro.io lets replace the main integration account with this new user go to settings shared accounts connect account choose jira select jira cloud for host select the start of the jira URL paste it here for jira