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hello my name is Jason Miller founder of Aspen now solutions and were about to unlock the power of ServiceNow just want to say thanks all 1278 subscribers out there if this is your first time viewing a video on the channel please click Subscribe right here it facilitates the mission of getting information out there to those of you who need it most meaning the people that are learning ServiceNow you know like I said in previous videos Im just so appreciative that Ive made it to this this amount right now and you can do that again if its still facilitates that global mission of getting transferring that knowledge to people who need it most so you probably remember in one of the previous videos that I did a little script on how to modify the incident form based on different values so so when there was a change in the state value it would change the fields to to certain values so if we take a look at it set hold reasons to a waiting vendor and then heres our script right here where we