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In this tutorial, Jake Lett demonstrates how to create a custom quote in HubSpot using a rich text field for the description, allowing for formatting such as bullet points and links. He begins by logging into HubSpot and working on a customer quote, highlighting limitations in the existing formatting options for the description text. He points out misalignment issues and expresses the need for padding to left-align text. To enhance the layout, Jake explains that he must create a new description property that supports rich text instead of just multi-line text, directing viewers to access site settings to add the new property.
