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In this tutorial, the speaker addresses a common issue in Microsoft Word when sending proposals to customers. Often, users save old proposals and manually replace customer names, leading to errors if the old name is left unchanged. To solve this problem, the speaker introduces the use of Word's Fields feature. By creating a custom field for the customer name, users can avoid mistakes. The process involves navigating to the File menu, selecting Info, and then Properties to access Advanced Properties. Here, users can add a field called "customer name." Whenever the customer name is needed, users can simply insert it via Insert - Quick Parts - Fields, ensuring accuracy and efficiency in proposals.
