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This training presentation covers how to suspend, replace, correct, or void a claim using the Access Online Provider Portal. It focuses on two claim types: professional UB-004 and ADA dental claim forms. The difference between a replacement and a void claim is highlighted. A replacement claim is used to adjust a paid or denied claim or to recoup an overpayment, requiring resubmission of all lines from the original claim, even if unchanged. It omits the specific service line being recouped. In contrast, a complete void of a claim results in total recoupment of all funds. The Division of Business Finance emphasizes the importance of proper claim management.