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In this tutorial, Jake Lett demonstrates how to create a custom HubSpot quote using a rich text field for the description. This allows for enhanced formatting options, such as bullet points and hyperlinks. He begins by showing the limitations of the current formatting in the description text on a quote. To improve the layout, Jake explains the need to create a new description property that supports rich text rather than the standard multi-line text. He guides viewers to access site settings to initiate the creation of this new property, enabling better alignment and formatting for the quote descriptions.