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hello this is amber with wave res and were going to go over the different reservation statuses once youre inside of an order as well as how to change those statuses so when you first open an order youre going to be presented with the overview screen once in here you can change the status for the entire order by clicking on the status up here now just to go over some of the different statuses we have checked in thats usually just means theyve arrived and checked in at the booth no show means they havent showed up you can just mark this for your records confirmed means the order was confirmed with you and them and its ready to go unconfirmed could be an order that came in that you havent yet confirmed availability for cancelled just a cancelled order if you select this its going to give you cancellation options like cancellation fees im reasoning and a few other things light is just a status to show that the customers liked now you can change that status for the whole order ri
