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This video tutorial highlights the evolution of communication, using the Telegraph as a symbol. It teaches viewers how to modernize their business with a "click to text" button using a free tool. The setup process involves writing button text, selecting colors, and entering a text-enabled number. If you don't have a number, you can sign up for Simple Texting, which offers a free two-week trial. After adding a prefilled message, you simply copy and paste the provided code into your site’s footer. This enables easy communication, allowing customers to click to text. Conversations can be managed through the Simple Texting inbox, where you can reply to messages, snooze threads, mark them as resolved, send files, and leave internal notes.