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In this video, Jay discusses cease and desist letters, explaining their purpose, how to send them, and what to include in the letter. He highlights his extensive experience in the debt collection industry, including roles in skip tracing, collections, legal departments, and management, as well as owning two debt collection agencies. By the end of the video, he offers a bonus – a free template for creating a cease and desist letter. Jay encourages viewers to ask questions in the comments, aiming to be a helpful resource for debt-related inquiries.