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In this video tutorial, the presenter addresses issues with Sticky Notes on Windows PCs, specifically problems like the app crashing, not responding, or not opening. The first suggested solution is to go to the Start menu, access the apps section, and search for "Sticky Notes." After selecting the app, the user should click on "Advanced Options." The presenter advises resetting the app, which will delete any data but is typically not a concern if there are no important notes saved. This method is highlighted as a straightforward and effective way to resolve the Sticky Notes issues.