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Some of the main challenges for our business is making the best effective use of our technicians in the field, optimizing the utilization as well as streamlining all of our back office functions and then rolling all that data up into effective reporting. The more efficient our techs are in the field turning wrenches, the more money we make. My name is Tor Westgard, Im the Director of Application Development here at Smart Care Equipment Solutions. It was very important to us that we chose a partner that specialized in field service. Overall, we chose IFS because it was the right fit for our size of company. It was feature rich and particularly obviously in the areas of field service where it is in the Gartner Magic Quadrant and has been a leader for years. We invested in IFS because it was a platform for growth and we are now making the changes to the system, configuring it to enable to bring every acquired entity onto a single platform. That was really what I would say is the largest
