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[Music] welcome to this says business cloud accounting demo in this video youll be shown how to process credit notes for customers and vendors in sage accounting credit notes offer a convenient way of issuing credits to customers or recording credits received from vendors whether youre processing a customer or a vendor credit note it can either be created from an existing invoice or bill or as a standalone transaction lets first look at how to record a credit note from an existing sales invoice from the sales tab select sales invoices select the invoice that you would like to issue a full or partial credit for notice that the invoice includes six hours of lawn maintenance on the right hand side click add a credit note note that this option is only available for invoices that have not been paid a new sales credit note window has now appeared most of the fields here populate with information from the original invoice you can see the customer products and services quantity prices and a
