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hello this is bobby from my service depot today we will be going over how to change a customer name inside of smart service first we will need to go to quickbooks and open up the customer record at the very top under customer name you can change it and click ok and now well head over to smart service and from the file menu we can choose sync names this will update every changed customer name from quickbooks so if we search for that customers name it is now updated inside a smart service for more information please visit smartserviceinfo.com