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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and key elements to include. He highlights the letter's purpose, which is to instruct debt collection agencies to stop their communications. With 15 years of experience in the debt collection industry, including roles in management and ownership of two agencies, Jay aims to provide clear answers about debt-related inquiries. He encourages viewers to leave questions in the comments for further assistance. Additionally, he promises a bonus at the end of the video, offering a free template for a cease and desist letter.