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okay its Natalies a fat and I am here with your it to freeze who is Samsungs Director of Sales for financial services hey youre it hi Natalie so how is technology changing the insurance industry a lot of processes have been digitized already but now its a trick to make it more effective whether thats the adviser or the claims adjuster in the field and end of the day its all about customer experience and for us the best customer experience is the one where the client doesnt even remember which technology was used so what can insurance companies do to thrive in this changing industry Mobile is the way to go so imagine a scenario or for claims adjustor for example they work in the field thats a 50 60 % of the time they can now do all their work on a mobile device because they can use the smartphone in the field but when they come back into the office Ardex technology helps them to transform that smartphone into a full desktop experience they can finish the reporting they can uplo