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hello today im going to be talking to you about how to cancel your gym membership ill help you interpret the terms you signed up to and then cover the basic consumer law protecting you from being treated unfairly including new things about the pandemic if youve been treated unfairly ill explain the ways in which you might solve the problem this means well discuss ways of communicating with your gym and how if theres a problem you can escalate your complaint further [Music] when you signed up to your gym you will have had to agree to certain terms and conditions this formed your contract the first thing you should do is read through those terms and conditions one important thing is to find out whether your contract locks you into a minimum term of membership you might have an annual membership which means you paid an upfront amount in order to use the gym for a whole year or youre committed to paying 12 installments or you might just have a monthly membership where you guessed it