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hello everyone my name is Luke and I am the business development manager here at expand it right now Im going to walk you through our mobile filled service solution and what you can see on the screen is our planning and dispatch board so this is for the planners dispatchers that sit in the office have an oligo review of all the service technicians on the field and all the jobs and service orders that have been scheduled or need to be scheduled so lets start off on the left hand side what you see are a list of departments and resources coming from the ERP so I have my department here for example Canon USA and then I have my resources listed so what can a resource be a resource can be a service technician it can be a specific tool that might be required in the field and a resource could also be a vehicle or truck every planner or dispatcher can create their own view so if you have multiple locations and multiple planners each planner can create their own view to view the resources that
