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skill points mobile app gives your field resources all the tools theyll need to receive and complete a service call including a quick and simple method for capturing time as well as any parts that have been used any photos or signatures that are required as well as any necessary notes that need to be appended to the service code so when you open up the mobile app youre presented with the technicians homepage where perhaps you might wish to begin by taking a look at a map as to where all the service calls are taking place either this week or for today well start by taking a look at service call number one where you can now access all the information pertaining to this call for getting time in you might wish to enter your time manually into the labor fields or you might wish to use the certain soft timers for your labor time as well as your travel time were getting notes in you can choose to manually type them in or you can take advantage of the voice to text option installed the new