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In this tutorial, Mark Lockhart explains the process of filing insurance claims and working with adjusters to ensure optimal outcomes for vehicle or home claims. He emphasizes that whether dealing with an independent or direct agent, the key step is contacting a claims adjuster. Their role is to facilitate a smooth claims process, verify coverage, and expedite resolutions to get vehicles fixed or replaced quickly. Mark highlights that reputable companies prioritize customer satisfaction, as delays or customer loss can be costly for them. Ultimately, the goal is to efficiently handle claims to benefit both the insurer and insured.
