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[Music] [Music] every time a bell rings an angel gets its wings have you ever heard that well every time someone makes a copy of or CCs themselves on an email as a reminder the angels cry all right yes Im being dramatic but there are better ways to do this my friends here are three ways to keep your important follow-up items top of mind without making duplicates when you send an email that needs follow-up before you send it click the follow up flag in the tags group on the Home tab now well click Add reminder and here you can even set a reminder for someone else just check this box and put in the date and time info notice that the default time here is 4 p.m. yeah thats not exactly what I want to know that I have something due that day so dont forget to change it if you want the second way is we can make use of our categories come up with a couple of categories like urgent or by Co B close a business or waiting on answer throw some underscores in front of these so they roll to the