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hello today Im going to show you how to make an individual reservation under an existing group lock in the choice hotel system as you know this is the screen you see when you log in so youll hover your cursor over find at the top and click on group master when you get to this screen click on all future group masters locate the group the guest is wanting to make a reservation under its very important to do this whole process correctly because if you dont make the guest reservation under the appropriate group they will not be given the contracted group rate now youll click on the reservations tab actions and pick up reservation this screen shows you how many rooms of each room type are available for pickup in this example youll see theres one non-smoking King and one non-smoking double queen availability tells you how many rooms of each room type are available at the hotel not the group blog so youll want to look at the blocks column find out from the guest which room type theyd