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replacing options in an existing quote or sale once a quote or sale is created options within can be easily changed if for example your customer changes his or her mind about something in the quote first we open the quote or sale that needs to be changed click on quotes or sales to open the window double-click the quote or sale to open it once opened highlight the line item where the change is needed this can be done one line at a time or if multiple line items are using the same product they can be done together click the down arrow under replace product and choose replace options this will open a small window you will only be able to change one option at a time if multiple changes are needed in this example the customer has changed his mind about the pattern and color he wants to change it from Highland gray to Highland black Elmarie drop down the menu next to change instances of option and choose pattern then drop down the menu next to 2 and change Highland black out click OK this p
