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Hi, everybody. My name is Richard McMunn from the career guidance company How2become.com, and in this video, Im gonna give you seven brilliant customer service interview questions, and Im also gonna give you the answers too. So, its a fantastic video. Just a couple of points before we get going. Theres me on the right-hand side. A very, very warm welcome to this video. My aim is to make sure you pass your customer service interview. Ive been helping literally thousands of people over the last 14 years to pass their interview and Im very confident youre gonna find these questions, answers, and tips really, really useful. So please do take notes, as this is gonna help you. If you need to pause the video as you go through it, or revisit it, then please feel free to do so. Please, Id strongly recommend you watch the video from beginning to end, because Im gonna give you some really useful and important tips to help you beat the competition, so when you go to the interview, you are