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- Hi, Im Daniel from Jobber. Lets go over how to customize your request form. First, lets go to the request settings. Youre gonna click on the gear icon in the top right corner of your screen, then select settings. On the left side under the client communication category, youre gonna click on requests. Lets click customized form to start setting the form up. At the top of this page, youre can add a short description of your services or follow up details that will show up at the top of the request form. Next, we have the contact details. Youll notice that these fields are grayed out. This is because the contact details will all be automatically included on your request form. The address thats submitted here will be created as a property for the client. Next, we have the service details section. The section name could be customized as well as the default long answer question. If you dont wanna use the long answer question, you can simply click on the question and then select th