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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. He highlights the purpose of the letter, which is to halt actions from a debt collection agency. Jay, with over 15 years in the debt collection industry, including experience in skip tracing, collections, and management, aims to be a resource for viewers on debt-related inquiries. He invites viewers to ask questions in the comments for assistance. At the end of the video, he offers a bonus: a free template for a cease and desist letter.