Easily Replace Mandatory Field to the Directors' Resolution

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How to Replace Mandatory Field to the Directors' Resolution

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now you have the ability to and remove fields on the case resolution form and what youre looking at here is actually the service configuration settings so to enable this feature an admin would just need to go into the customer service of app and then enable it in the service configuration settings so once you do that you can see highlighted in red here Ive got a drop-down box there where Ive Ive switched from the standard dialog box to the customizable dialog box now what thats going to do is thats going to grab my form where Ive basically gone in and added a couple different fields or removed a couple different fields that I might think are a better fit for my particular company on the case resolution form so great new feature that is available and once you as a you know stated as an administrator go in and enable this and have it configured that would be the go-to window that would pop up for case resolution

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What is resolution description field in Jira?

The Resolution field is an important feature in Jira. It specifies the reason an issue is closed and removes the need of having multiple statuses with the purpose of stating why the issue is closed, thus capturing important data for your team while reducing the time you have to manage your workflow.

Can I edit the resolution field in Jira?

Look for the copy of the workflow in the page ⚙ Issues Workflows and click on the Edit button next to it. This copy will be a temporary workflow that we will edit and use to fix the issue resolution field.

How do I make the resolution field optional in Jira?

Go to the field configuration for the project find the field and change it from being required.

How do I exclude a resolution in Jira?

1 answer Go to Jira Settings / Jira Admin (depending if Server or Cloud) Issues Workflows. Locate your workflow and press Edit. Click to select the transition to your Done status and choose Properties. In Property Key, enter jira.

How do I hide a resolution field in Jira?

Jira treats issues without resolution as open issues, regardless of any workflow state. If you want to hide the resolution field, dont forget to set a resolution in the workflow post function of the transition that closes the issue and set it to none if you reopen the issue.

How do I make resolution not mandatory in Jira?

Resolution field is not expected when you create an issue. You can remove the Resolution field from create and edit issue screen. It can be added only to the view screen. Resolution field is usually added to the Close transition via transition screen, where the developer or assignee provides value for it.

Is resolution field mandatory in Jira?

Resolution Field Resolution is a special field in JIRA. It has an initial value of Unresolved, which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set.

How do I make a field hidden in Jira?

If you no longer want to expose a field through Jiras user interface, select the Hide link associated with that field. You can make this field visible again at any time by selecting the Show link.

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