Replace Mandatory Field into the Directors' Resolution

Aug 6th, 2022
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How to Replace Mandatory Field into the Directors' Resolution

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now you have the ability to and remove fields on the case resolution form and what youre looking at here is actually the service configuration settings so to enable this feature an admin would just need to go into the customer service of app and then enable it in the service configuration settings so once you do that you can see highlighted in red here Ive got a drop-down box there where Ive Ive switched from the standard dialog box to the customizable dialog box now what thats going to do is thats going to grab my form where Ive basically gone in and added a couple different fields or removed a couple different fields that I might think are a better fit for my particular company on the case resolution form so great new feature that is available and once you as a you know stated as an administrator go in and enable this and have it configured that would be the go-to window that would pop up for case resolution

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To make a field mandatory when used through Jiras user interface, click the Required link associated with that field. The text Required appears next to the fields name. Hidden fields cannot be set as required. To make a field optional, click the Optional link associated with that field.
Go to the field configuration for the project find the field and change it from being required.
Statuses represent the position of an issue in its workflow. A status can be mapped to one workflow step. Resolutions are the ways in which an issue can be closed. Read more about the default statuses, resolutions and priorities that come with your Jira products.
Go to the field configuration for the project find the field and change it from being required.
Jira treats issues without resolution as open issues, regardless of any workflow state. If you want to hide the resolution field, dont forget to set a resolution in the workflow post function of the transition that closes the issue and set it to none if you reopen the issue.
Resolution field is not expected when you create an issue. You can remove the Resolution field from create and edit issue screen. It can be added only to the view screen. Resolution field is usually added to the Close transition via transition screen, where the developer or assignee provides value for it.
Resolution Field Resolution is a special field in JIRA. It has an initial value of Unresolved, which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set.
Resolution is a special field in JIRA. It has an initial value of Unresolved, which means the field is NULL in the database. It is ALWAYS required when it appears on the screen. ONLY display it on the screen during a transition to the status where you want it set.

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