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[Music] please subscribe to my channel and click on the bell icon to get the regular updates of my channel and do not forget to like comment and share hello everyone welcome back to sas with servicenow this is part of itsm implementation mock training in this video we will configure mandatory fields on change management form that is change request form our first task will be making fields mandatory before change is submitted so fields we have like requested by configuration item implementation group implementer impact description plant start plant end justification implementation plan and then back out plan and then test plan so these are the fields which should be mandatory before any user submit the change next task is that we have to create new fields outage type which should have three choices degradation outage and no outage and then we have outage start field and then outage end field which basically the date and time fields and the third task is we have to make mandatory these t
