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get your free copy of the complete tutorial @ww teach you calm calm ford slash free when you are creating credit memos if you chose to select the apply to sales tab when you created the credit memo for the customer then the credit memo itself will appear as a line item within the receipts window when you go to take payment from the customer for their next order so that can be selected along with their invoices to remove the amount shown from the total amount due if you applied the credit memo to an actual invoice using the apply to invoices tab then the amount due for their invoice will actually change and when you go to the receipts window and select the apply to invoices tab the amount of the invoice shown should automatically reflect the applied credit like what you see pick up your free copy of the complete tutorial @ww teach you calm calm forward slash free