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In this Salesforce tutorial, the presenter demonstrates how to send notifications when changing the owner of a lead. In the standard interface, there's a checkbox that allows manual reassignment of leads to automatically notify the new owner. However, for mass updates or automated changes, notifications can be set up using Salesforce flows. The tutorial focuses on creating a record-triggered flow specifically for the lead object, highlighting that this method can also be applied to other objects. By implementing this automated flow, users can ensure new lead owners receive timely notifications regardless of how the lead assignment is changed.
