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In this episode of Units, the focus is on properly handling a notice of intent to vacate from a tenant. When you receive such a notice, it's important to acknowledge it quickly, using clear communication to confirm the move-out date. You should also obtain the tenant's permission to enter the property for showings to prospective tenants, facilitating a smooth transition. Additionally, it’s essential to request confirmation for a final walk-through of the unit to assess for any damages that exceed normal wear and tear, ensuring a fair resolution for both the landlord and tenant. Engaging with residents throughout this process is encouraged.