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In this tutorial, the presenter explains how to write a hardship letter for loan modification. A hardship letter is a personal communication to your lender detailing the circumstances that have led to missed mortgage payments. The video outlines the process step by step, starting with the writer's personal information, including full name, home address (number, street name, city, state, and ZIP code), and contact details (phone number or email). The presenter emphasizes the importance of dating the letter correctly, using the format of month, day, and year, exemplified by "December 2nd." The tutorial aims to assist viewers in crafting an effective and formal hardship letter.