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hello everyone and thank you for joining us for our webinar today how to optimize your field services in 2021 please note that all lines are currently on mute and will remain on mute if you have any questions please enter them within the chat box and well address them during the q a period at the end of the presentation with that in mind id now like to introduce jessica who will begin thank you thank you very much were excited to be here today so well quickly uh kick it off with our agenda and then well run through some introductions here so we have john and i on the line which i will introduce next but today what were going to show you is is a few of these items that i have here on the screen well go through the purpose of why were meeting here today and what were going to be showing you well take you through a bit of a story to give you some context put it in perspective before we go into a deep dive of what a solution should look like when youre considering and then also
