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In this video, Jay discusses cease and desist letters, explaining what they are, how to send them, and what to include. A cease and desist letter is essentially a request to halt communication from a debt collection agency. With over 15 years in the debt collection industry, Jay shares his extensive experience, including roles in skip tracing, collections, and management, as well as owning two debt collection agencies. He invites viewers to ask any questions in the comments, promising to provide answers. Additionally, he teases a bonus at the end of the video—a free template for a cease and desist letter.