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hey there drew from Im helpdesk here today Im going to show you how to stay on top of your customer follow-ups using custom job filters following up with customers either by checking in or sending a next service coupon is an easy way to win more repeat business from your customers it helpdesk we make it easy to find recently completed jobs so you can leverage your happy customers and docHub out to them to win more business in this example lets say we have a coupon we like to send our customers a week after we complete a job to encourage them to docHub out the next time they need our services well want to start on the main job screen here we can set up a filter that we can customize to only show us the jobs were interested in click into the filter drop down menu and then click add new filter to start since we only want to see completed jobs lets set up the filter to only show jobs in a closed status click into the first field then select status well leave the second field as is to c