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welcome to our tutorial for using on-demand reporting within bright metrics shoretel reporting services this is one of several video tutorials weve done to help in using the shoretel reporting services youll be able to see other available videos at ww bright metrics calm forward slash support or you can use your browser to navigate to our main website at wwwbootysha calm and click the support link in the upper right hand corner this tutorial will cover navigation within on-demand reporting to learn how to create on-demand reports please see our video title creating and editing on demand reports when you select on-demand reports from the sidebar menu what you see will depend on your permission level and if you have any saved or shared reports if you have permissions to create reports you will see the create reports area and the saved report templates area if not you will only see the saved report templates area if you have no report saved or shared with you this will say none otherwis